What is Digital Twin Technology, and how does it work?
- David Kenny
- May 20, 2023
- 2 min read
Updated: Nov 16, 2023

Digital Twin Technology is a powerful tool that has emerged in recent years in the field of the Industrial Internet of Things (IIoT). It's essentially a virtual representation of a physical object or system that can be used to monitor, simulate, and optimise its performance. Our customers are excited by the potential uses and integration to enhance existing ways of working.
At its core, a Digital Twin is a complex software model that replicates the physical characteristics and behaviours of a real-world object or system, using data from sensors, cameras, and other sources. This could include individual components of a machine or an entire production line.
One of the primary benefits of Digital Twin Technology is that it enables manufacturers to monitor and analyse the performance of their products and systems in real-time. Predictive maintenance can be performed by identifying potential issues before they occur, reducing downtime.
Our retail customers are looking at the application of digital twin technology to design and review best practices for store design, personalised shopping experiences for customers and virtual product testing. Many enhance Google street-view so that more customers can walk in or ‘click through’ the front door.
Digital Twins can also simulate and optimise the performance of products and systems. By adjusting the virtual model, manufacturers can test various scenarios and make improvements to the physical object or system before implementing changes in the real world.
Another significant application of Digital Twins is in product design and development. Designers can create a virtual model of a product, and test and refine it in a simulated environment before producing a physical prototype. This reduces costs and time-to-market.
Digital Twin Technology will revolutionise the way we design, manufacture, and maintain products and systems and how your customers can experience interacting with your business. A virtual representation of the physical world, your shop or your network of remote sites, it can help optimise performance, collaboration with your teams, and engagement with customers and suppliers and will reduce costs and improve efficiency, in many dimensions!



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